Job Introduction
Housing Contracts Implementation Officer
(RP0202)
Starting salary £43,378pa with progression to £46,577pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
37 hours per week (hybrid working)
2 Year Fixed Term Contract
We are looking for an experienced and highly organised officer to lead the mobilisation and demobilisation of several major housing contracts. The role is a fixed term contract for 2 years to manage the programme.
This is an important and varied role that will help ensure the smooth transition of services to new contractors across our housing repairs, maintenance and compliance services You will oversee complex programmes of work and ensure that procurements and projects are delivered to the required scope, quality, timescale and budget.
Working with contractors, council teams and other stakeholders, you will provide the structure, coordination and constructive challenge needed to deliver successful contract mobilisation. You will establish collaborative relationships with incoming and outgoing contractors, act as a key point of contact and help resolve issues promptly and effectively.
You will:
- Lead the mobilisation and transition of major housing contracts, ensuring successful delivery of new service arrangements.
- Manage project plans, risks, milestones and governance, keeping contract transitions on track and delivering assurance to senior stakeholders.
- Coordinate contractors, housing teams and stakeholders, building strong relationships, resolving issues and driving collaborative delivery.
- Support effective contract implementation and communication, including systems integration, contract management processes, and timely updates for tenants and leaseholders.
About you:
You will have experience of contract management or mobilisation, together with strong programme and project management skills. You will be confident planning and delivering complex work across multidisciplinary teams, managing risks and dependencies, and maintaining progress against agreed milestones.
You will be expected to attend the office a minimum of 3 days per week and attend site visits and meetings as necessary.
If you are an experienced project professional who enjoys bringing people together, solving problems and delivering successful transitions, we would like to hear from you.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
You will have a full UK driving licence and have access to a vehicle to be able to travel to meetings and site visits.
For an informal chat, please contact Kirsten Roberts, Assistant Director for Customer Service and Transformation - k.roberts@welhat.gov.uk
About us:
You will be working from our vibrant office in the heart of Welwyn Garden City. We offer flexible working to achieve a good work life balance, generous annual leave, ongoing professional development, discount to the council owned leisure facilities and much more. To see our full list of employee benefits visit My Rewards – Careers
We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sector pension calculator to find out.
Our CORE values—Collaborative, Open, Responsible, Excellent guide everything we do.
We do not offer sponsorship for employment in the UK.
We recommend that you download the role profile as this will be unavailable online once the vacancy closes.
Applications close on 8 November 2026
Remote assessments will be held on 12 November 2026
Face to face interviews will be held on 19/20 November 2026
We are changing:
Welwyn Hatfield Borough Council (WHBC) is undergoing Local Government Reorganisation (LGR). If you are employed by WHBC on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.
LGR is one of the biggest changes in local government we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.
To find out more, visit Devolution and Local Government Reorganisation – Welwyn Hatfield Borough Council
