Job Introduction
HR and OD Support Officer
(RP0193)
Starting salary £30,756pa with progression to £34,011pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
37 hours per week (hybrid working)
Fixed term contract until 31 March 2028
Are you interesting in joining a HR&OD team to provide administrative support for Learning & Development and HR? If so, we’d love to hear from you.
Welwyn Hatfield Borough Council are looking to appoint a Human Resources and Organisational Development Support Officer to join our HR Team.
The successful candidate will provide administrative support to the Human Resources and Organisational Development team, with a particular focus on Learning & Development. This will include responding to routine enquiries through the shared inboxes, drafting correspondence, producing data, liaising with managers, employees and external trainers and maintaining employee data on multiple systems. You will produce purchase orders, process invoices and manage year end.
You will take responsibility for the administration of the Learning Management System along with booking and scheduling training courses. You will be confident in producing reports and analysing data.
You will co-ordinate and facilitate the quarterly Corporate Induction for new starters.
In this role you must have an eye for detail, be highly organised, and be an effective communicator both written and verbally. You must be adept at switching priorities and have excellent time management skills.
You will at times deal with confidential matters, so discretion is very important.
Training on the systems we use will be provided so if you think you have the right transferable skills and qualities, we look forward to hearing from you.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, generous annual leave, discount to the council owned leisure facilities and much more. To see our full list of employee benefits visit My Rewards – Career.
We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sector pension calculator to find out.
Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do!
Please note we do not offer sponsorship for employment in the UK.
We recommend that you download the role profile as this will be unavailable once the advert closes.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early application is therefore encouraged.
Closing date for applications is 19 July 2026
Remote assessments will be held on 23 July 2026
Face to face interviews will be held on 30 July 2026
