Job Introduction
Compliance Officer – Gas and Water
(RP0025)
Starting salary £43,378 to £46,577 through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
37 hours per week (hybrid)
Permanent contract
Do you have an eye for detail and experience of managing Gas and Water compliance? Do you want to help improve the housing standards across our borough and increase customer satisfaction levels?
With over 9000 homes in our borough, we are proud of our 99.98% gas safety compliance rate, but we can always do better. If you are passionate about making a difference and driving service improvements through effective and robust contract management, we would like to hear from you.
About Us:
You will be working from our vibrant office in the heart of Welwyn Garden City. We offer flexible working to achieve a good work life balance, generous annual leave, professional development, discounts to the council owned leisure facilities and much more. To see our full list of employee benefits visit My Rewards – Careers
We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sector pension calculator to find out.
Our CORE values—Collaborative, Open, Responsible, Excellent guide everything we do.
The role:
As our Compliance Officer (Gas and Water Hygiene), you will take a lead role in managing all aspects of Gas safety compliance to around 9000 properties, managing the replacement of around 300 heating systems annually, and monitoring and managing Water safety and Hygiene work.
Managing a range of contractors, you will oversee small, medium and large scale projects putting the customer’s needs at the heart of all of your projects. Health and Safety must be in the forefront of what you do. Equally, you will ensure policies are adhered to throughout the service and have experience of producing and interpreting KPI's to drive continuous improvements across the contracts.
The ability to converse with ease with other staff and members of the public and to provide advice in accurate spoken English is essential for this post.
You will have a full UK driving licence and have access to a vehicle to travel around the borough.
The role is hybrid with the expectation of office attendance at least three days a week, and to also attend meetings and training. This will be more frequent during your training period. The role will include occasional working outside of office hours.
About you:
It is essential you have relevant technical knowledge and have experience in managing contracts. We are looking for a self-motivated individual with a strategic approach to work and the skills to introduce new ideas and working practices. You will need an understanding of managing budgets but most of all the desire to drive improvements, deliver high levels of contractor performance and to help ensure all properties are compliant.
Ideally you will have formal qualification in Gas Safety and Legionella, but we value practical experience just as highly. If you have built your career on-site and are ready to apply that knowledge in a new way, this role offers an excellent opportunity to develop a long-term professional career.
For an informal conversation about the role, please contact Jeff Driscoll, Asset Data Manager – j.driscoll@welhat.gov.uk
Closing date for applications is 25 October 2026
Remote assessment will be held on 30 October 2026
Face to face interviews will be held on 5 November 2026
Please note we do not provide sponsorship for employment in the UK.
We recommend downloading the role profile as it will not be available online once the vacancy closes.
We are changing:
Welwyn Hatfield Borough Council (WHBC) is undergoing Local Government Reorganisation (LGR). If you are employed by WHBC on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.
LGR is one of the biggest changes in local government we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.
To find out more, visit Devolution and Local Government Reorganisation – Welwyn Hatfield Borough Council
