Job Introduction
Career Grade Assistant Planning Enforcement Officer to Planning Enforcement Officer (P00994)
Salary £28,426pa with progression to £37,464pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
Career Grade Scheme with appointment level dependent on experience
37 hours per week (hybrid working)
Permanent contract
Welwyn Hatfield Borough Council are committed to becoming the best planning authority in Hertfordshire. As part of this vision, we currently have an exciting opportunity for a Career Grade Assistant Planning Enforcement Officer to Planning Enforcement Officer.
In this role, you’ll enjoy the challenge of working in a small but busy team, with opportunities to work on both rural and urban projects. You will have primary responsibility for managing your own case load of applications and enforcement investigations, which will include dealing with complaints arising under planning legislation and the Estate Management Scheme, carrying out site inspections, dealing with requests, complaints and enquires received, compile and update comprehensive enforcement records and attend appeals and court as and when required.
To be successful in this role, you will need excellent communication skills and be able to work in an ordered and logical way. Along with front line customer service experience, you will need excellent IT skills, keep accurate data records, and be flexible to support the service.
You will have a full UK driving licence and access to a car.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
Please read the role profile for the career grading details.
Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent.
We offer the Local Government Pension Scheme, which is a defined benefits scheme, an attractive working environment in the heart of Welwyn Garden City, flexible working, free parking, access to electric pool cars, and a minimum of 25 days annual leave each year. To see all our benefits please visit our careers page - My Rewards – Careers
For an informal discussion about the role, please contact Megan Taylor m.taylor@welhat.gov.uk
Please note that we do not provide sponsorship for employment in the UK.
We recommend downloading the role profile as this will not be available online once the vacancy closes.
Closing date for applications is 17 May 2026
Remote assessments will be held on 22 May 2026
Face to face interviews will be held on 3 June 2026
